Privacy Policy
Last updated: July 2026
Introduction
RBC Group LLC (“Nexam”) attaches great importance to the protection of your personal data. This policy explains how we collect, use and protect your data, in accordance with the General Data Protection Regulation (GDPR).
Data controller
The data controller is: RBC Group LLC 30 N Gould St Ste N, Sheridan, WY 82801, United States Email: robin@rbcgroupai.com
Data we collect
We collect the following data: • Identification data: first name, last name, email address • Delivery data: postal address, phone number • Payment data: processed securely by our payment providers (we do not store your card details) • Browsing data: cookies, IP address, pages visited
Purposes of processing
Your data is collected for: • Processing and tracking your orders • Managing the customer relationship and after-sales service • Sending commercial communications (with your consent) • Improving our services and the user experience • Complying with our legal and accounting obligations
Legal basis
Processing is based on: the performance of the sales contract (orders), your consent (commercial communications, non-essential cookies), our legitimate interest (service improvement, fraud prevention) and our legal obligations (accounting).
Retention periods
• Customer data: 3 years after the last interaction • Order data: 10 years (accounting obligation) • Cookies: 13 months maximum
Data transfers outside the European Union
As RBC Group LLC is established in the United States, your data may be transferred and processed outside the European Economic Area. These transfers are governed by appropriate safeguards (European Commission standard contractual clauses) to ensure a level of protection equivalent to the GDPR.
Your rights
Under the GDPR, you have the following rights: • Right of access to your data • Right to rectification • Right to erasure (right to be forgotten) • Right to restriction of processing • Right to data portability • Right to object To exercise these rights: robin@rbcgroupai.com. You may also lodge a complaint with the data protection supervisory authority of your country of residence (Article 77 GDPR).
Security
We implement appropriate technical and organisational measures to ensure the security and confidentiality of your data, in particular against unauthorised access, alteration or disclosure.
Cookies
Our site uses cookies to: • Ensure it works properly (essential cookies) • Measure audience and performance (analytics cookies) • Personalise your experience (preference cookies) You can configure your browser to refuse cookies; some features may then no longer be available.