Contact us

Have a question about the V1 Pro, need help with an order or want to discuss a partnership? Our team is here to help.

Use the form below or email us directly at support@nexamclean.com. For quick answers about the product, delivery, returns and warranty, visit our FAQ.

Support hours

Monday to Friday, 9:00–18:00 Paris time.

We review every message and reply as soon as possible during our support hours.

Company : RBC Group LLC · 30 North Gould Street, Suite N, Sheridan, WY 82801, United States · Wyoming registration no. 2025-001839878

Delivery & returns

Find clear information about delivery times, the 30-day home trial and eligible returns.

View delivery and returns

Free delivery

Delivery is free to eligible destinations, with an estimated arrival within 5 to 8 business days.

Customer service

Our customer service is available Monday to Friday, 9:00 to 18:00 Paris time, by email or through our contact form.

Secure payment

Card payments are processed securely by Stripe.