Contact us
Have a question about the V1 Pro, need help with an order or want to discuss a partnership? Our team is here to help.
Use the form below or email us directly at support@nexamclean.com. For quick answers about the product, delivery, returns and warranty, visit our FAQ.
Support hours
Monday to Friday, 9:00–18:00 Paris time.
We review every message and reply as soon as possible during our support hours.
Delivery & returns
Find clear information about delivery times, the 30-day home trial and eligible returns.